Last Updated: 23/07/2025
1. Agreement
By using our website or buying from us, you agree to follow these rules. If you don’t agree, please don’t use our services.
2. About Our Company
- Company Name: Singapore Gold Pte Ltd
- Singapore Registration: [Company Number]
- Address: [Singapore Address]
- We are licensed by Singapore’s Ministry of Law to sell precious metals
3. Who Can Use Our Services
Individual Customers:
- Must be 21 years old or older
- Must have a valid ID (passport, NRIC, etc.)
- Must provide proof of address
- Must show where your money comes from for large purchases
Business Customers:
- Must have a valid business registration
- Must provide company documents
- Must identify who owns the company
- Must follow anti-money laundering rules
We cannot serve:
- People from countries with trade restrictions
- Anyone on government watch lists
- People who cannot prove their identity
4. Our Products
Gold Products:
- At least 99.5% pure gold
- From approved refineries only
- Bars, coins, and other forms
- Various sizes from 1 gram to 1 kilogram
Quality Promise: Every product comes with a certificate proving it’s genuine and pure.
5. Prices and Payments
How We Set Prices:
- Based on live market prices from London
- Prices change throughout the day
- Extra costs for shipping and insurance
- All prices in Singapore Dollars
How to Pay:
- Bank transfer (preferred)
- Certified bank drafts
- Cash (small amounts only)
- NO credit cards, personal checks, or cryptocurrencies
- Full payment is required before we ship
Taxes:
- No GST on investment in gold in Singapore
- You’re responsible for taxes in your country
6. Ordering and Delivery
How Orders Work:
- Choose your products
- We confirm your order within 24 hours
- Pay the full amount
- We pack and ship your products securely
- You receive tracking information
Delivery Options:
- Secure courier with insurance and tracking
- Storage in Singapore vaults
- Pick up from our office (by appointment)
International Shipping:
- Available to many countries
- You pay import duties and taxes
- Must follow your country’s rules
7. Ownership and Risk
When You Own the Products: You own the products after you pay in full and we set them aside for you.
When Risk Transfers: You become responsible for the products when:
- They’re delivered to your address
- You pick them up from our office
- They’re stored where you requested
8. Our Guarantees
What We Promise:
- All products are genuine and pure as described
- Products come from authorized sources
- Certificates are accurate and valid
What We Don’t Promise:
- That prices will go up or down
- That you’ll make money from your investment
- That products are suitable for your specific needs
If Something’s Wrong: You have 7 days to tell us if there’s a problem with your products.
9. What You Can’t Do
You cannot:
- Copy our website content without permission
- Use our logos or trademarks
- Try to hack or damage our website
- Pretend to be us or represent us
10. Our Liability Limits
Maximum Responsibility: If something goes wrong, we’ll only pay up to what you paid for the product.
What We’re Not Responsible For:
- Lost profits or missed opportunities
- Market price changes
- Government actions or new laws
- Natural disasters or emergencies
- Problems with other companies
11. Your Responsibilities
You must:
- Give us accurate information
- Follow the laws in your country
- Keep your account information safe
- Report suspicious activities
- Pay for products on time
12. Changes to These Terms
We may change these terms with 30 days’ notice. If you keep using our services after the changes, you agree to the new terms.
13. Contact Information
Phone: +65 63735678
Address:
Singapore Gold Jewellery Pte. Ltd.
320 Serangoon Rd, #01-01,
Singapore – 218108.