General Terms & Conditions

Last Updated: 8 January 2026

These General Terms & Conditions (“Terms”) govern all sales and transactions conducted under the brand name “Singapore Gold”, which is owned and operated by Clasic Bullion Jewellery Pte. Ltd. (UEN: 201934977M), a company incorporated in Singapore with its registered address at 320 Serangoon Road, #01-01, Singapore 218108 (“the Company”, “we”, “us”, or “our”).

By placing an order with Singapore Gold, whether through our website or in-store point-of-sale systems, you (“the Customer”) agree to be legally bound by these Terms.

These Terms apply to all purchases of bullion products, including gold and silver bars and coins, made online or in-store.

• “Bullion Products” means physical precious metals products including gold and silver bars and coins.​
• “Order Placement” means submission of an order via website or in-store POS.​
• “Allocated” means bullion products set aside specifically for the Customer.

Customers must comply with all applicable laws and regulatory requirements, including anti-money laundering and counter-terrorism financing regulations.

Bullion market prices are dynamic and hence subject to repricing at the prevailing market rate at the time of payment and realisation. Order is confirmed upon full payment.

Order placement constitutes an offer to purchase. We reserve the right to accept, reject, suspend or cancel any order at our discretion, including for pricing errors, compliance concerns or supply limitations.

Accepted payment methods include cash, PayNow, NETS, Credit/Debit cards, instalment plans, and cryptocurrency. Full cleared payment is required prior to delivery or collection. We are not responsible for payment reversals or chargebacks.

• Risk in the bullion products transfers to the Customer upon order placement and allocation.
• Title and ownership transfer only upon full payment being received and cleared.

Delivery timelines are estimates only. Risk passes upon order placement. Customers collecting in-store must present valid identification. Storage charges will apply for delayed collection.

Bullion products are generally non-refundable due to price volatility. Refunds are only permitted in cases of incorrect supply, subject to our Refund Policy.

Singapore Gold abides by the governing laws and we reserve the right to request identification, delay or refuse transactions, and report suspicious activities to authorities without obligation to provide reasons.

Our liability is limited to the transaction value paid. We are not liable for market losses, investment outcomes, indirect or consequential losses.

All website content, logos and materials remain the intellectual property of the Company.

We are not liable for delays or failures caused by events beyond our reasonable control.

These Terms are governed by the laws of Singapore. The courts of Singapore have exclusive jurisdiction.