Last Updated: 8 January 2026
1. WHO WE ARE
This Privacy Policy applies to Singapore Gold, a brand owned and operated by Clasic Bullion Jewellery Pte. Ltd. (“the Company”, “we”, “us”, or “our”). Clasic Bullion Jewellery Pte. Ltd. is incorporated in Singapore and conducts the business of dealing in gold, silver and other precious metals. We are committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (“PDPA”).
2. PERSONAL DATA WE COLLECT
We may collect personal data including but not limited to:
- Name, address, contact number, and email address
- NRIC, passport or other government-issued identification
- Date of birth, nationality and proof of address
- Transaction, invoice and payment records
- Communications such as emails and call records
- Website usage data, cookies, and IP address
- CCTV and access records within our premises
3. PURPOSES OF COLLECTION AND USE
Personal data is collected and used for the following purposes:
- Processing bullion transactions
- Customer due diligence and identity verification
- Compliance with AML/CFT laws and regulatory requirements
- Issuing invoices, receipts, and confirmations
- Customer support and communication
- Fraud prevention and security monitoring
- Legal, accounting and audit obligations
4. DISCLOSURE OF PERSONAL DATA
We may disclose personal data to banks, payment service providers, secure logistics companies, bullion suppliers, professional advisers, regulators, and law enforcement agencies where required by law or for legitimate business purposes. We do not sell personal data.
5. OVERSEAS TRANSFERS OF DATA
Personal data may be transferred or stored outside Singapore, including through cloud service providers or overseas counterparties. Where this occurs, we ensure comparable protection to PDPA standards through contractual and technical safeguards.
6. PROTECTION OF PERSONAL DATA
We implement reasonable security arrangements including access controls, encryption, secure IT systems, restricted physical access, CCTV monitoring and staff confidentiality obligations to protect personal data.
7. RETENTION OF PERSONAL DATA
Personal data is retained only for as long as necessary:
- Transaction and accounting records: minimum 7 years
- KYC and identity records: up to 5 years after relationship ends
- Communications: up to 3 years
- CCTV recordings: limited retention unless required for investigations
8. YOUR RIGHTS UNDER PDPA
You may request access to or correction of your personal data or withdraw consent for marketing communications. Requests may be subject to legal exceptions and will be handled within a reasonable timeframe.
9. COOKIES
Our website uses cookies to enable functionality, remember preferences and analyse usage. You may disable cookies via browser settings, though some features may not function properly.
10. DATA PROTECTION OFFICER
All data protection enquiries should be directed to:
Data Protection Officer
Address:
Clasic Bullion Jewellery Pte. Ltd.
320 Serangoon Road,
#02-05, Centrium Square
Singapore 218108
Email: privacy@clasicbullion.com
11. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The latest version will be published on our website with the updated effective date.